Katharina has been in the health care industry for over nine years with experience providing customer service to clients, employees, health care insurance companies and case management. Katharina specializes in navigating healthcare complexities and in her current position, oversees eligibility verification reviews, prior authorizations, chart audit requests, provider credentialing, patient communication and health care relations.
Specifically, Katharina enjoys providing helping hand to BCI’s clients and their families when it comes to navigating and understanding their benefits, the authorization process and coordinating care; this is where Katharina excels, always taking a compassionate approach to helping others.
Katharina has been able to establish meaningful connections with insurance case managers, which has helped in ensuring that our clients and their families receive the best possible care.
Presently Pursuing BS in Business/Health Care Management
Katharina and her family have fostered animals that were set to be euthanized in local animal control facilities. Katharina takes them in, trains them, and loves them before looking for their forever homes. Her family has successfully rehomed five pets in the last 2 years. Katharina has donated and worked closely with a few of the nonprofit animal rescues in her area.
Senior member for Civil Air Patrol, 73rd Composite Squadron in Alamogordo, NM
BCI is committed to ensuring that its clients and families receive exceptional care and education. Katharina feels that no child should ever be left behind without receiving the services they need, and is extremely proud to say that she works for a company that is always striving to achieve this, ensuring it’s child clients are constantly learning, growing and progressing toward their full potential! Katharina personally contributes to the patient experience by connecting families with available healthcare resources, including developing relationships and coordinating care with insurance case managers.