Carisse Ramos has been with Behavior Change Institute since the beginning of 2019. Stemming from a passion for helping others and communicating with compassion, Carisse has appreciated the opportunity to advocate for families while working for Behavior Change Institute. In her position as Care Coordinator, Carisse’s top priority is guiding families through the intake process, coordinating between different departments to facilitate scheduling, manage records, and provide support to families throughout every step of the way.

Prior to working with Behavior Change Institute, Carisse had a diverse background ranging from serving as an Executive Assistant for the founder of an interfaith non-profit organization, to becoming the stand-in Executive Director of a neighborhood Business Improvement District, to working as a Marketing Coordinator for a prominent restaurant group in Milwaukee.

Affiliations

Filipino American Association of Wisconsin
Philippine Cultural and Civic Center Foundation

Areas of Interest

Family Communication
Family Advocacy
Customer Service
Care Coordination
Client Satisfaction & Success
Increasing Access to Resources in Underserved Communities

Education

BA Visual Critical Studies, School of the Art Institute of Chicago

Volunteer Work

2012 – 2018 Volunteer Vocal Instructor – Muntingtinig Children’s Choir and Children’s Literacy Program – Philippine Cultural and Civic Center Foundation
2012 – 2014 Volunteer Tai Chi Instructor – Free Clinic Health Fair and Workshops – Philippine Cultural and Civic Center Foundation
2014 – 2016 Volunteer – KK BID Community Clean Up – Kinnickinnic Avenue Business Improvement District
2010 – 2013 Volunteer – Free Medical Clinic – Philippine Cultural and Civic Center Foundation
1997 – 2017 Event Volunteer – Holiday Folk Fair

The BCI Mission and what it means to me

Behavior Change Institute is a company that strives to put compassion first. We strive to provide care to areas that many other providers do not or cannot service. We go above and beyond to help the families we serve because we know the importance that ABA therapy can play in an individual’s life, and how impactful treatment, especially early intervention, can be in regards to mental development and the ability for a person to be able to engage with others and take care of oneself independently as he or she grows older. As part of the Care Coordination team, my role is to assist families through the intake process and guide them as they navigate the paperwork, insurance and staff pairing process to set them up for successful treatment. I use my creativity, positivity and tenacity to solve problems and troubleshoot when unexpected issues arise, and I serve as an advocate for families who are looking to us for compassionate and effective care.