Katharina has been in the health care industry for over nine years with experience providing customer service to clients, employees, health care insurance companies and case management.  Katharina specializes in navigating healthcare complexities and in her current position, oversees eligibility verification reviews, prior authorizations, chart audit requests, provider credentialing, patient communication and health care relations.

Specifically, Katharina enjoys providing helping hand to BCI’s clients and their families when it comes to navigating and understanding their benefits, the authorization process and coordinating care; this is where Katharina excels, always taking a compassionate approach to helping others.

Katharina has been able to establish meaningful connections with insurance case managers, which has helped in ensuring that our clients and their families receive the best possible care.

Areas of Interest

Healthcare Administration
Compliance Management
Risk Management
Business Development
Customer Service


Masters in Business Administration (MBA) from Grand Canyon University
Bachelor of Science in Business with the emphasis in Healthcare Management from Capella University

Volunteer Work

Soldier’s Best Friend in Phoenix, AZ – a non-profit Arizona organization that assists United States military veterans with combat related disabilities with a Service or Therapeutic Companion Dogs.

The BCI Mission and what it means to me

BCI is committed to ensuring that its clients and families receive exceptional care and education.  Katharina feels that no child should ever be left behind without receiving the services they need, and is extremely proud to say that she works for a company that is always striving to achieve this, ensuring it’s child clients are constantly learning, growing and progressing toward their full potential! Katharina personally contributes to the patient experience by connecting families with available healthcare resources, including developing relationships and coordinating care with insurance case managers.