Dr. Joy Pollard is the Co-founder and CEO of Clinical Operations at Behavior Change Institute. She earned her Ph.D. in Disability Disciplines, with a Specialization in Applied Behavior Analysis at Utah State University. Dr. Pollard is currently a Consulting Assistant Professor at Stanford University and Co-investigator on a Telemedicine research project investigating the treatment of disruptive behaviors in children with Fragile X Syndrome.

Dr. Pollard began her clinical work in the field of Applied Behavior Analysis in 2003 and has supervised multi-state TeleBehavioral Health services since 2011. At that time, her nephew was diagnosed with Autism Spectrum Disorder and he was unable to access treatment due to his rural location. In response to her family’s need, Dr. Pollard developed a TeleHealth Service Delivery model with the goal of bringing services to him. Since then, her research and clinical work has focused on leveraging technology to increase access, build capacity, and improve the standards of behavioral healthcare for families in rural and underserved communities.

Dr. Pollard also leads the ECHO Autism in Applied Behavior Analysis initiative, serves as the President of the New Mexico Association for Behavior Analysis, and is an active member on the New Mexico Public Policy Committee.


New Mexico Association for Behavior Analysis
Association for Professional Behavior Analysts
American Association for Telemedicine

Areas of Interest

TeleBehavioral Health Service Delivery Models
Organizational Behavior Management
Technology-Based Solutions for Staff Training & Development
Public Policy


Ph.D., Disabilities Disciplines, Specialization in Applied Behavior Analysis, Utah State University (2012)
M.A., Clinical Psychology, Specialization in Behavioral Analysis, Middle Tennessee State University (2008)
B.A., Psychology, New Mexico State University (2005)


  1. Monlux, K.D., Pollard, J.S., Bujanda, A., & Hall, S.S. (2019). Telehealth Delivery of Function-Based Behavioral Treatment for Problem Behaviors Exhibited by Boys with Fragile X Syndrome. Journal of Autism and Developmental Disorders, 49(6), 2461-2475.
  2. Akers, J., Higbee, T., Pollard, J., Reinert, K. (2018). Sibling-Implemented Script Fading to Promote the Play-Based Statements of Children with Autism. Behavior Analysis in Practice, 11(4), 395-399.
  3. Pollard, J.S., Karimi, K.K., Ficcaglia, M.B. (2017). Ethical considerations in the design and implementation of a telehealth service delivery model. Behavior Analysis Research and Practice, 17(4), 298-311.
  4. Akers, J.S., Higbee, T.S., Pollard, J.S., Pellegrino, A.J., Gerencser, K.R. (2016). An evaluation of photographic activity schedules to increase independent playground skills in young children with autism. Journal of Applied Behavior Analysis, 49 (4), 954-959.
  5. Higbee, T.S., Aporta, A.P., Resende, A., Nogeira, M., Goyos, C., Pollard, J.S., (2016). Interactive computer training to teach discrete trial instruction to undergraduates and special educators in Brazil. Journal of Applied Behavior Analysis, 49, (4) 780-793.
  6. Pollard, J.S., Higbee, T.S., Akers, J.S., Brodhead, M.T. (2014). An evaluation of an interactive computer training to teach instructors to implement discrete trial instruction. Journal of Applied Behavior Analysis, 47(4), 765-776.
  7. Brodhead, M.T., Higbee, T.S., Pollard, J.S., Akers, J.S. (2014). The use of linked activity schedules to promote social interactions between peers with autism during a game of hide and seek. Journal of Applied Behavior Analysis, 47(3), 645-650.
  8. Pollard, J.P., Betz, A. & Higbee, T.S. (2012). Script-Fading to promote unscripted bids for joint attention in children with autism, Journal of Applied Behavior Analysis, 45, 387 – 393.
  9. Betz, A., Higbee, T., Kelley, K. N., Sellers, T. P., & Pollard, J. S. (2011) Increasing response variability of mand frames with script training and extinction. Journal of Applied Behavior Analysis, 44, 357-362.
  10. Betz, A.M., Higbee, T.S. & Pollard, J.S. (2010) Promoting generalization of mands for information used by young children with autism. Research in Autism Spectrum Disorders, 4, 501-508.


Merck Grant: Co-Investigator on Treatment of Disruptive Behaviors in Children with Fragile X Syndrome (2016-2020)
Autism Speaks Family Services Grant: Autism TeleECHO (2015)
NM Human Service Department Grant (2015)
Autism Speaks Community Grant: Sociable Clubhouse (2015)
Autism Speaks Community Grant: Using Telemedicine to Serve Rural Families in New Mexico (2014)
Sao Paulo State Research Foundation (FAPESP), Sao Paulo, Brazil (2013)

The BCI Mission and what it means to me

I am amazed and humbled by the talent we have here at Behavior Change Institute. Working here means elevating your standards and providing a truly exceptional family experience. The Clinicians and Clinical Support team inspire me and I am fortunate to have the opportunity to work with these individuals.

My goal is to consistently encourage and support our clinical team members so they can provide the best care possible for our families.